100% of our Clients, who completed feedback questionnaires in the past three months, would recommend us and 98.8% of respondents rated our service Excellent or Good.
Many clients also offer unsolicited comments.
We upload all of these comments for you to see...
“ Joanna Elliott – Efficient, good communication and very human and not stuffy in her approach. ”
“ Have already recommended to others. ”
“ Jane was exceptionally helpful and communicative. Already recommended to local agents. ”
“ Darren was extremely helpful and patient during a long issue with freehold. He explained clearly what was required and kept us up to date the whole time. ”
“ Everyone was excellent. Painless / Good pricing / Efficient ”
“ Annette Jameson - excellent service from start to finish Proactive, responsive, knowledgeable, empathetic, supportive, professional and just all-round excellent customer service!! Kept me sane at times when I could have walked away from the sale! Yes – would definitely recommend WS to others. ”
“ Melody Sallnow was personable, helpful and efficient with our initial enquiries. Sarah Coy gave excellent service and advice and was professional throughout, and Tina McDonough efficiently and helpfully guided us during the last few days to completion. ”
“ I had excellent service from all staff and Emma was very helpful indeed answering all questions. I would have no hesitation in recommending to others. ”
“ Everyone was extremely helpful and explained things clearly. I have used Woodford Stauffer twice now and would highly recommend them. ”
“ Megan Appleton was always very helpful and very thorough with her enquiries. ”
“ Jo Elliott and Yvonne Hill. Used WS several times now for conveyancing. Excellent value for money. Trusted and reliable service. Thoroughly recommend to others. ”
“ Tina - Now this is concluding I’d like to thank you for your help – it was a stressful process but yourself and your colleagues helped to make it bearable. ”
“ The whole team were SO patient throughout our WILD ride to get to completion! Few solicitors would have had the patience to stick with us through SIX accepted offers and four purchase offers! We are SO grateful to Georgina and her team for getting us through to the end! ”
“ Emma and all the team responded quickly throughout the process. I would definitely recommend Woodford Stauffer equally for their communication, clarity of fees and the fact that there were no ‘extra’ fees added at the end that I wasn’t aware of. ”
“ Everyone we dealt with gave excellent customer service. ”
“ I wanted to take a moment to thank you and share our positive experience using Woodford Stauffer for the first time. We were initially apprehensive due to a previous negative experience with another firm when selling our property, but working with your team has been fantastic. Emma, Caitlin and the rest of the team have been incredibly helpful, supportive and knowledgeable throughout the entire process. Your exceptional service has kept us informed every step of the way, alleviating any concerns we had. We truly appreciate the effort you put into making this experience seamless and stress-free for us. We wouldn’t hesitate to use Woodford Stauffer again in the future, and will certainly recommend your services to others. ”
“ Leah – Firstly, thank you hugely for getting everything ready, your whole approach, dedication and hard work is exemplary. In all the conveyance transactions we have had, or been aware of in our lives, we have never met someone so impressive and dependable as yourself. ”
“ We have used Darren for our last 3 moves and as usual he has delivered a great service!! I highly recommend WS to anyone looking for a solicitor to help them with their house sale/purchase. ”
“ Emma and her team have been very efficient and helpful throughout our house sale. We really appreciate all the effort that hey have put into making things go as smoothly and as stress-free as possible. They always answered any of my emails on the day I sent them. We wouldn’t hesitate in recommending them. When we decide to buy again, we will definitely be using their services. ”
“ Emma Fairbairn – especially in the final stages of the process, Emma was pushing for exchange and completion, which was appreciated and ensured the process did not drag on any longer. ”
“ The reception staff are welcoming and very helpful. Emma Warner and Sue Norris gave me an exemplary service throughout the whole process; completing my wife’s probate, managing her estate and re-writing my will. This included clear guidance, excellent communication and advice. I have no hesitation is recommending them at Woodford Stauffer. ”
“ Kate Reid was brilliant, as were the greeting secretaries. ”
“ Sarah Coy – very knowledgeable and helpful ”
“ I’d like to take this opportunity to sincerely thank Darren for all his support, expertise and patience thorough what has been a very detailed and occasionally complex process. His efforts have been greatly appreciated, and I’ve felt safe in his hands from start to finish. ”
